Enterprise Forward-Deployed Leader

Engineering
the AI‑native
enterprise.

Two decades architecting, advisory, and advanced AI technology transformations at the world's most demanding enterprises — from Genpact and Gartner to Accenture, PwC, Deloitte, Salesforce, Cisco, and PayPal. Strategy that travels from the boardroom to production.

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The Practice: Enterprise FDL

Built at the intersection of strategy, AI & execution.

“The next decade won't be won by enterprises with the most AI — it will be won by those who put AI into the operating model and never let it leave.” — Vasant J. Chandra

I work with boards, CEOs, CIOs and private-equity firms navigating the transition from a services-led enterprise into an AI-native one. It’s not just advisory. It’s also the patient, commercially-disciplined work of turning advanced AI disciplines into measurable business outcomes — revenue, margin, customer experience, agility.

I solve the C-suite narrative that secures the budget, the technical architecture that survives audit, the operating model that puts intelligent agents next to human teams, the commercial motion that converts the platform into a P&L.

Two decades inside Genpact, Gartner, Accenture, PwC, Deloitte, Salesforce, Cisco & PayPal — on both sides of the table — gave me the through-line I work from: strategy that is technical, tech that is commercial, and execution that is exponential.

Disciplines

Four disciplines.
One operating system.

01 — Full-Stack AI Transformation

From POC to production scale.

Architect, deploy and operate advanced AI technology frameworks against real enterprise constraints. From pattern selection to model governance, with the production telemetry.

LLM & agentic architecture, evaluation, guardrails
AI operating models and centers of excellence
MLOps, model lifecycle, responsible AI controls
Build vs. buy & platform partner selection

02 — Services Modernization

Pivoting services into platforms.

The hardest transformation in enterprise today is taking a software & services business and turning it into a software-forward, AI-augmented business.

BPO → BPaaS → platform pivot roadmap
Solution productization and reference architectures
Commercial repricing: T&M → outcome → consumption
Workforce design across US, UK, India and the Philippines

03 — Commercial & Go-to-Market

Where strategy meets the CFO.

I partner with Sales, Marketing and Product to translate capability into pipeline, conversion and CLTV — to self-fund the transformation with real-time cash flow.

C-suite, board and PE narrative development
Account-based GTM for AI-enablement
RFP strategy and complex pursuit leadership
Pricing, packaging and partner ecosystem strategy

04 — Executive Advisory & Board

Counsel for the seat where it matters.

Advisory I provide to CEOs, CIOs, CTOs and the boards that govern them — including private-equity sponsors pre-acquisition, during the value-creation plan, and through the exit narrative.

Board-level technology readouts and risk framing
PE value-creation plan input & due diligence
M&A integration of AI and data assets
Interim and fractional senior technology leadership

Industries

Sectors where judgment compounds.

Health & Life Sciences

Payers, providers, pharma, med tech. Claims, member & provider engagement, clinical research, patient services.

Retail & CPG

QSR, CPG manufacturing, ecommerce. Customer 360, CLTV activation, supply-chain control towers, digital twins.

Tech, Media & Telecom

Cloud pivots, R&D infrastructure, financial product integration, sales enablement, value-insight platforms, AI-led rewrites.

Travel & Hospitality

Franchise & owner onboarding, payroll architecture, end-to-end guest journey modernization, loyalty intelligence.

Featured Case Study

Outcomes the board remembers.

Featured · Fortune 20 Pharmacy Retailer

A 3-year revenue-cycle reinvention, briefed to CFO and Board.

A national pharmacy retailer's accounts-receivable operation was bleeding $129M annually through manual cash application, fragmented claim prioritization and avoidable audit write-offs. I partnered directly with the CFO and Chief Accounting Officer to reimagine the Intelligent Revenue Cycle Management factory.

The proposal: a control tower for policy & compliance, a unified data hub for real-time analytics, and connected workflows with agentic AI/ML — bots, copilots, anomaly detection — all sequenced into a four-year phased value plan.

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$51.5M

Annual bad-debt reduction by year four

$180M

Cash-flow from one day of DSO gain

$500K → $25M

Deal expansion in engagement lifecycle

24 mo · 6 PODs

Persistent Operational Delivery (POD)

Case Study Catalog

Or browse 46 case studies across two decades.

Use the search or filters — results appear below. Click any card to open the full case study detail.

46 case studies available

Lineage

A career built inside companies that orchestrate a large, highly skilled resource pools.

2024 — PRESENT

Genpact

Partner / Vice President

I’m growing Applied Advisory and Advanced AI Technologies — the very pivot from BPO services into an AI-native enterprise.

2023 — 2024

Gartner

Managing Partner

North America go-to-market for GenAI and AI/ML. Exceeded practice target and individual quota by 250% in first year.

2018 — 2023

Accenture

Director

Led $120M in sales as part of a $1B book at 35% growth. Drove Midwest Data & AI go-to-market across Google, Microsoft and AWS.

2015 — 2018

PwC

Senior Manager

Founded and scaled the Agile & DevSecOps healthcare segment from $5M to $80M in North America. Strategic partner to the Scaled Agile.

Prior chapters

Deloitte2013 – 2015

Salesforce2012 – 2013

Cisco2009 – 2012

PayPal2008

Whitepaper · 2026 Edition

Design Principles

Twelve tenets for AI-native enterprises.

A field manual for the AI-native enterprise. The foundation it runs on, the work it reorganizes, the value it captures, the trust it earns — and the patterns that separate the leaders.

Thank you. Design Principles is ready. Open the whitepaper →

Format

20 pages

Audience

CEO, CIO, Board

Read time

~25 min

Get in Touch

Let’s start with a conversation.

The best case studies I’ve written started without a deck or clickable-prototypes — just thirty minutes to talk about where your enterprise is, where it should be, and whether I’m the right partner for the work ahead.

Book a demo → Read the Design Principles